Information We Collect
When you contact us through forms, email or direct inquiry links, we may collect your name, company name, country or region, email address, phone number, product requirements, drawings, sample photos, project details and other information you choose to provide.
We may also receive basic technical information from your browser, such as page visits, device type, referral source and approximate location, to understand website performance and improve user experience.
How We Use Information
We use submitted information to respond to inquiries, prepare quotations, review product drawings, arrange samples, provide technical communication, manage orders, improve product information and support long-term B2B cooperation.
- Confirm product application, voltage, wattage, structure and customization requirements.
- Provide quotations, lead time, sample support and order communication.
- Improve website content, product classification and customer service workflows.
Sharing and Disclosure
We do not sell personal or business contact information. Information may be shared internally with sales, engineering, production and logistics teams when necessary to handle your project. We may also share limited information with service providers involved in website hosting, communication, shipment or compliance where required for normal business operations.
Cookies and Analytics
This website may use cookies or similar technologies to support basic website functions, understand traffic and improve page performance. You can manage cookie settings through your browser. Disabling cookies may affect some website functions.
Data Security
We take reasonable administrative and technical measures to protect inquiry information from unauthorized access, loss or misuse. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
International Business Communication
As a China-based manufacturer serving overseas buyers, your information may be processed in China or by service providers in other regions as needed for quotation, sample preparation, order communication and delivery coordination.
Data Retention
We retain business inquiry and project information for as long as necessary to provide service, maintain customer records, support warranty or after-sales communication, and comply with applicable legal or business requirements.
Your Choices
You may contact us to request access, correction or deletion of inquiry information where applicable. Some information may be retained when required for legitimate business records, dispute resolution or legal compliance.
Contact Us
For privacy questions or requests, please contact Yuhua Heat Energy through the contact page or by email.
Email: contact@yuhua-gd.com
Company: Guangdong Yuhua Thermal Energy Technology Co., Ltd.